Systems Level User Experience


For this non-technical startup founder*, software development resources became incredibly challenging to manage. I worked with her to manage the transition out of her long term CTO, then brought in the right developers to secure her code base, make patch repairs to restore the platform to its pre-existing state, then build the missing components to create a seamless MVP user experience.

Most importantly, I documented the system architecture, as-is and to-be, as a primer for all follow-on developers that joined the team in order to make sure her domain expertise was clear and concise; it facilitated faster development times and allowed the founder to more confidently own the product management process.

* For privacy reasons, I will not reveal the startup by name.

What I Did

  • System Design
  • Product Management
  • User Flows
  • User Experience / Wireframes